For those who are delayed in canceling the reservation, absent or late, the experience service shall be deemed to have been used. For those who are late, the experience time will be reduced accordingly.
If a customer has two absences/delayed cancellations within 30 days, his or her right to reserve courses or treatments will be temporarily cancelled for a period of 30 days, starting from the second day of absence or the day following the second delayed cancellations of the reservation. For details, you must check with the customer service department in the store.